A return authorization number is required when returning an item. All items must be returned within 30 days from the date of purchase and returned in clean, saleable, original condition. Special order items are not refundable. Items returned may be subject to a restocking fee. Refunds are for the cost of the product only (shipping to and from are not included).
Please call us or send an email to firstname.lastname@example.org to obtain your authorization number.
Return and Associated Shipping Costs - Shipping costs for the initial order are non-refundable. Return shipping costs are the responsibility of the buyer and will not be refunded.
Definition of original condition: The majority of our products are used around animals or farmland. Original condition refers to the product as it came from the box or container that it was shipped in. Items that have been installed or disassembled may result in no refund or partial refund as we are unable to reuse or resell the products. If you have questions regarding the condition of the product before you make the return, email photos to email@example.com.
We welcome you to contact our team prior to your purchase with any questions. This will allow us to ensure that the product you receive is suited to your needs. Please call us at 800-373-5834 or email us at firstname.lastname@example.org.